When you ("You" or "User") use this Internet web site (or any co-branded versions of this web site) ("Site"), You agree to the following terms and conditions (the "Use Agreement"). RapidLance, Inc. ("RapidLance" or "We") may revise these terms from time to time, at our sole discretion, by updating this posting. Unless otherwise provided below, the revised terms will take effect when they are posted. BY CONTINUING TO USE THE SITE, YOU ARE INDICATING YOUR AGREEMENT TO THE TERMS OF THIS USE AGREEMENT AND ALL REVISIONS THEREOF.

This Site is for Adults Only
Our services are available only to individuals who can form legally binding contracts under applicable law. You may use this site and the services available here during the time You are a registered user.

The Site is Evolving
We may modify or discontinue this Site and the services available at it without notice or liability to You.

RapidLance is a Venue and a Finder
The Site functions as a venue to connect buyers and service providers in a virtual marketplace. As a neutral facilitator, RapidLance is not directly involved in the actual transactions between users of the Site. As a result, RapidLance has no control over the truth, accuracy, quality, legality, or safety of postings made by users. Because verifying the identity of a user on the Internet is difficult, RapidLance cannot and does not confirm the identity of users. RapidLance also does not confirm nor verify the qualifications, background, or abilities of users. Therefore, We recommend that You be careful and exercise common sense and good judgment when dealing with any User on the Site. Because RapidLance assists service providers in finding buyers in need of services, RapidLance is considered the official finder for each project accepted through the site and its associated buyer and charges a transaction fee. RapidLance service providers and buyers are responsible for meeting payroll, tax and legal requirements for any legal entity.  

RapidLance does not guarantee leads or projects.

Your Relationship with Merchants, Advertisers, and Users
Your correspondence with merchants, advertisers, or users on the Site, including the development and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between You and such merchant, advertiser, or user. You agree not to hold RapidLance liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such merchants, advertisers, or users on the Site.

RapidLance Select, RapidLance Basic, and User Rights
The Site has two components: the Basic Marketplace, "RapidLance Basic," and the Select Marketplace, "RapidLance Select." This Use Agreement applies equally to each component, unless clearly designated. RapidLance Select contains Select projects and Select service providers, all of which are denoted by the "Select" icon and other identifying characteristics. Only Select service providers are allowed to bid on projects posted in RapidLance Select and post comments to the public project message boards in RapidLance Select. (See the section entitled "Select Service Provider Requirements" for the requirements to become a Select service provider.) Basic providers and Select providers may bid on projects in the Basic Marketplace, post comments to the Basic marketplace project message boards and post comments in RapidLance's Community Boards. (Basic and Select providers have agreed to this Use Agreement and agree to pay all relevant fees.) Limited Users (users who register on the site but do not pay any fees) cannot bid on projects.

Third Party Content, Verification and Monitoring
RapidLance may make available to users on the Site various services provided by third parties ("Verification Service Providers") which verify a User's identity or credentials. Use of the services provided by Verification Service Providers in the Basic Marketplace is voluntary. To become a Select service provider, users must be authenticated by the applicable Verification Service Provider. See the section entitled "Select Service Provider Requirements" for details.

RapidLance is a distributor (and not a publisher) of content supplied by any third parties (including but not limited to Verification Service Providers) and users of this Site. RapidLance has no editorial control over such content. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, users and Verification Service Providers, are those of the respective author(s) or distributor(s) and not of RapidLance. RapidLance neither endorses nor is responsible for the accuracy or reliability of any opinion, advice, information or statement made on this Site by anyone other than authorized RapidLance employees acting in their official capacities. RapidLance does not confirm or verify if a service provider claiming to be a professional or claiming to be qualified to provide professional advice is in fact licensed or otherwise qualified to provide the services or advice being requested. You understand and acknowledge that RapidLance is not responsible for and does not monitor content for accuracy or reliability.

RapidLance Subscription Fees
RapidLance charges subscription fees to be a service provider. Subscription may be paid monthly, quarterly or annually, with discounts given for quarterly and annual subscriptions in exchange for up-front payment and commitment to the full payment plan. Payments may be made via credit card or the User's Stored Value Account if the user has agreed to the Payment and Billing Service Terms of Use Agreement, incorporated below. The billing period begins on the date that RapidLance receives the User's Payment to become a Select or Basic provider and monthly, quarterly and annual periods are calculated from the beginning of that billing period.

Automatic Renewal
Monthly, quarterly and annual subscription fees are automatically renewed, unless cancelled by User. If a User pays by credit card, RapidLance will automatically charge the monthly, quarterly or annual fee to the User's supplied credit card and You authorize Us to charge such credit card for the appropriate subscription fees and amounts stated. If the User pays via the Stored Value Account, RapidLance will deduct the appropriate subscription fee from the User's Stored Value Account each month, quarter or each year, whichever is applicable. RapidLance reserves the right to increase subscription fees or to institute new fees at any time, upon reasonable notice posted in advance on this Site. The renewal charges will be the same as the regular subscription fees as described above, unless otherwise notified in advance. Users may upgrade from Basic provider to Select provider status at any time and the unused portion of Basic subscription fee will be credited toward the Select fees. The billing cycle is then based upon the date RapidLance receives payment of the Select fees. Users changing to quarterly or annual subscriptions will have their new rates take effect at the beginning of the next billing date. Adding additional Select bundles or categories will result in a new billing date effective upon the date of payment of the additional fees and, if applicable, will result in a credit of the unused portion of the existing Select bundle or category.

Downgrades to a shorter payment plan or cancellation of any subscription will not result in any refund or credit of fees already paid. Select and Basic subscription fees, whether paid monthly, quarterly and annually, are charged up-front and no refunds or credits will be given upon cancellation. The cancellation of a subscription will go into effect at the end of your current billing cycle. Additional fees may apply if you decide to resubscribe at a later date.

RapidLance "Bid" Fees
A monthly allotment of free bids is included with each subscription. This monthly allotment starts on the same day of the subscription Eastern Standard Time, and renews every 30 days. Unused bids are forfeited at the end of the 30-day period and will not be carried over into the next month. Service providers will be charged a bid fee for bids in excess of this monthly allotment. Bid fees are based on the category and tier of the project on which the bid is placed. These bid fees will be due at the end of each 30 day period or upon a service provider reaching a maximum credit limit as determined by RapidLance and outlined on the site. The invoice will need to be paid before a service provider can continue bidding on projects. Payments may be made via credit card or the User's Stored Value Account if the user has agreed to the Payment and Billing Service Terms of Use Agreement, incorporated below. RapidLance reserves the right to change the monthly allotment of free bids, change the price for bids, or institute new fees at any time, upon reasonable notice posted in advance on this Site. No refunds of fees already paid will be given.

Select Service Provider Requirements
Select service providers have agreed to the Select Professional Standards and Select Authentication Requirements as outlined on the site.

After payment of the Select provider subscription fee and before and pending approval from the Verification Service Provider, applicants will be on a grace period as a Select Provider. If the applicant fails authentication by the Verification Service Provider required by the program, the applicant will lose his or her temporary "Select" status and become a Limited User. If the failure is due to the applicant's errors or omissions, then RapidLance will not refund the Select provider fees already paid. If the failure is due to an error or issues on the part of the Verification Service Provider or is otherwise not the fault of the applicant, then the user must report this problem to RapidLance in a timely manner. RapidLance then will refund the applicant's Select subscription fees on a pro-rata basis, from the date of removing the Select provider icon. Refunds resulting from verification failure will be determined by RapidLance, at its sole discretion, on a case-by-case basis. (These criteria are subject to change. If additional requirements are added, the provider must meet them in order to retain Select provider status.)

Feedback System
As a User, you will be able to post public feedback about Users with whom you have transacted. You also agree to receive public feedback from Users with whom you have transacted. You acknowledge that your feedback may consist of comments and ratings left by other users and that RapidLance may calculate a composite feedback number based on these individual ratings. Service providers agree to be rated by buyers along several criteria, as determined by RapidLance. RapidLance provides its feedback and rating system as a means through which users can express their opinions publicly, and RapidLance does not monitor or censor these opinions or investigate any remarks posted by users for accuracy or reliability. Please note that you may be held legally responsible for damages suffered by other RapidLance users or third parties as a result of these remarks if a court finds that these remarks are legally actionable or defamatory. Under federal law, RapidLance is not legally responsible for any feedback or comments posted or made available on its site by any users or third parties, even if that information is defamatory or otherwise legally actionable. You agree NOT to take any actions that undermine the integrity of the feedback system, including but not limited to those outlined in the Feedback Policy

Posting of Information on the Site
As a User, You will be allowed to post information, data and text to publicly accessible and limited-access areas (including but not limited to the private "Workspace" areas and RapidLance Select) of the Site. You are not allowed to post logos, seals or slogans from third parties on any part of the Site unless they are provided by RapidLance or an RapidLance partner, such as a Verification Service Provider, or You have sought and received express permission from RapidLance to display such logo, seal or slogan. (Direct all such inquiries to Customer Service.)

In order to operate the Site, RapidLance must have certain rights. Consequently, when You post information, text, files, links, attachments, software or other materials ("Content") to publicly visible areas of the Site, including RapidLance Select, You are granting, or warranting that the owner of such Content has expressly granted, a worldwide, royalty-free, perpetual, irrevocable, fully sub-licensable, non-exclusive right to use, reproduce, modify, transmit, distribute, perform, display and delete such Content (in whole or in part) and/or to incorporate such Content in other works in any form, media or technology now known or later developed.

You must use good judgment when posting information, remarks or other Content regarding other users, service providers, RapidLance or any other third party. You may be held legally responsible for damages suffered by other Users, RapidLance or third parties as a result of legally actionable or defamatory comments, remarks or other information or Content which You post to the RapidLance Site. Under federal law (specifically, the Communications Decency Act of 1996), RapidLance is not legally responsible for any remarks, information or other Content posted or made available on its Site by any User or third party, even if such information or Content is defamatory or otherwise legally actionable. RapidLance is not responsible for and does not monitor or censor Content for accuracy or reliability. However, RapidLance reserves the right to remove or restrict access to any information or Content posted or made available on its Site by its users or any third party if ordered to do so by a court or if RapidLance considers such information or Content to be in violation of its Use Agreement or posted rules or policies, including information or Content We consider to be obscene, lewd, lascivious, filthy, excessively violent, harassing, illegal, overly disparaging or deprecating of RapidLance or other users or otherwise objectionable.

You also agree to all RapidLance policies on the release of contact information between users, as described herein and elsewhere on the Site. You are restricted from releasing your telephone number, email address, URL and other such contact information to other users of the RapidLance Site until such time as You agree to make a transaction with another user. At that time, You may release your contact information to that user only.

Provide Accurate Information
You agree to provide true, accurate and complete information as prompted by the registration form, and maintain and update such information to maintain its truth, accuracy and completeness. Whenever You post any information on or to the Site (including but not limited to posting a request for services, bidding on a posted project, and/or posting your profile), You agree to provide true, accurate and complete information. RapidLance reserves the right to terminate Your account upon the discovery that the information You provided or posted is not complete or accurate.

Further, your RapidLance account (including feedback) and User ID may not be transferred or sold to another party.

Guard Your Password
You must safeguard the User ID and password You use to access this Site. You authorize us to assume that any person using the Site with Your User ID and password either is You or is authorized to act for You.

Payment Option
RapidLance enables buyers to transmit payment electronically for services to the applicable service providers to pay their transaction and subscription fees through their RapidLance Account. Please review our Payment and Billing Service Terms, which are incorporated into this Use Agreement, and are part of the Use Agreement.

Privacy
Please see our Privacy Agreement, which is incorporated herein by reference.

Referral Program Participation Terms
RapidLance will provide You with a referral identifier ("RID") upon your registration with RapidLance. You may earn the specified referral fee upon the completion of any Eligible Transaction or Eligible Registration. "Eligible Registration" means when a Username identified with your RID successfully completes our user registration process and such registration is accepted by us (at our sole discretion). Registrations that: (1) are not in good faith or (2) involve a user who has previously registered with us at any time are NOT Eligible Registrations.

"Eligible Transaction" means a genuine, bona fide transaction: (1) where a buyer who has posted a request for services accepts a winning bid ("Project") for $500 or greater; (2) where the entire purchase transaction occurs via RapidLance's marketplace for services; (3) where the buyer completed an Eligible Registration within 90 days prior to posting the Project; and (4) where the buyer pays for the Project through the RapidLance Payment and Billing System. The following transactions are NOT Eligible Transactions: (1) any transactions that do not arise from or are not connected with your RID; (2) any transactions that involve a buyer who previously purchased services through RapidLance; (3) any transactions that arise in connection with a preexisting relationship between a buyer and a service provider; (4) any transactions that arise in connection with Your purchase of services for Your own use or for resale or commercial use of any kind, including but not limited to orders for customers or on behalf of customers or orders for services to be used by You or Your friends, relatives or associates in any manner; or (5) any transactions which are not a bona fide arms length transaction for the purchase of services.

Site users will be identified and linked to your RID if they have clicked to the Site via a link tagged with your RID. You are solely responsible for ensuring that links to RapidLance are correctly tagged with the RID RapidLance has provided to You.

Referral Fees and Payment
We will pay you a $30 "Referral Fee" for every Eligible Registration as a paid Select Provider on RapidLance, $5 for every Eligible Registration as a paid Basic Provider, and $30 for each Eligible Transaction. RapidLance will track Eligible Registrations and Eligible Transactions and will make available to You reports summarizing such activity. The form, content and frequency of the reports may vary from time to time at our discretion.

Except as otherwise provided, RapidLance shall pay you Referral Fees that are owed, less any taxes or other amounts that RapidLance is required by law to withhold, within thirty (30) days of each Eligible Registration and immediately upon payment of each Eligible Transaction. Payments shall be made directly into Your RapidLance Account. All amounts specified in this Agreement shall be paid in U.S. dollars. RapidLance reserves the right to investigate any suspicious, irrational or inappropriate registration or transactional activity. RapidLance also reserves the right to delay payment of any Referral Fees, at its sole discretion, while it conducts an investigation of such activity. If RapidLance, in its sole discretion, concludes that a particular registration or transaction was deceptive and/or did not qualify as an Eligible Registration or Eligible Transaction, respectively, You agree that RapidLance will not be obligated to pay any Referral Fees for such registration or transaction.

If a service or Registration upon which You have already been paid a Referral Fee is later charged back, cancelled within 30 days, breached, repudiated, or rejected by a buyer or service provider after payment, and RapidLance is forced to remit fees, an amount equal to the Referral Fee for such service or Registration shall be deducted from Your Account.

User Obligations
You agree NOT to do any of the following while using the Site:

• Violate any applicable law or regulation;
• Access, tamper with or use non-public or non-authorized areas of the Site. Unauthorized individuals attempting to access these areas of the Site may be subject to prosecution;
• Tamper with postings of other users;
• Post logos, seals or slogans from third parties on any part of the Site unless they are provided by RapidLance or an RapidLance partner;
• Solicit or gather any user's information available from the Site, such as other users' names and email addresses, for any commercial or business purposes or to transmit any unsolicited advertising, "junk mail", "spam" or "chain letters;
• Do anything which would create or impose an unreasonable or disproportionately large burden or load on the Site;
• Frame or link to the Site except as permitted in writing by RapidLance;
• Impersonate or misrepresent Your affiliation with any person or entity.
• Post false or misleading information about a product, service or service request;
• Post or transmit any Content that infringes a third party's intellectual property rights or rights of publicity or privacy;
• Post or transmit any Content that is unlawful, untrue, fraudulent, harassing, libelous, defamatory, abusive, tortious, threatening, pornographic, harmful (including but not limited to viruses, corrupted files, or any other similar software or programs), overly disparaging or deprecating of RapidLance or other users or otherwise objectionable;
• Violate any other policies stated on the site, such as those outlined in the following Policies
  o Feedback Policy
  o General Content Policy
  o Message Board Policy
  o Project Policy
  o Bidding Policy
  
• Repeat any action after you receive warning or request to desist from RapidLance, whether or not that action is explicitly stated in policies. This includes continuing to use the RapidLance service under the same account, a different account or reregistering under a new account after your membership has been temporarily suspended, indefinitely suspended or terminated.
• Fail to respond to an email from RapidLance regarding violation, dispute or complaint.

Customer Service
RapidLance Inc.
34 Herons Watch Way #5311
Santa Rosa Beach, FL 32459
Re: Subscription Cancellation

Cancellation goes into effect at the end of your present billing cycle. No refunds can be given.

Please include your full name, your RapidLance username, phone number and address. Please detail the nature of your request: How many subscriptions you wish to cancel (please specify Basic or Select). If Select, name which categories. The current term (Monthly, Quarterly, Yearly) of each subscription you would like to cancel.

Additionally, for account security purposes, please provide the following: the LAST FIVE DIGITS OF THE CURRENT PAYMENT METHOD USED FOR THIS ACCOUNT (For your security, write only the last five digits. If you are paying by your RapidLance Account, please specify the latest activity to your RapidLance Account.) and A PRINTOUT OF YOUR SUBSCRIPTION DETAILS PAGE (only if you are cancelling via fax or certified mail) http://secure.Rapidlance.com/substatus

Your cancellation request will be effective within 3 business days of receipt. RapidLance will send you an email confirmation once your subscription has been cancelled. You will not be liable for any additional subscription fees after your cancellation is effective. Please note that we will not be able to process cancellation requests unless all of the above information is provided.

Users should be aware that RapidLance is not responsible for refunds due to lost mail or delays caused by postal mail. You may also contact RapidLance Customer Service from 10am to 7pm EST at 850-502-9171



Select and Basic provider subscription fees, whether paid monthly, quarterly and annually, are charged up-front and no refunds will be given upon cancellation. The cancellation of a subscription will go into effect at the end of your current billing cycle and no refunds of fees already paid for that cycle will be given. If RapidLance does not receive a provider subscription payment on the billing cycle due date, RapidLance will automatically cancel the subscription. Additional fees may apply if you decide to resubscribe at a later date.

We may cancel Your membership if We reasonably believe that You have violated or acted inconsistently with the letter or spirit of this Use Agreement, or violated our rights or those of another party. RapidLance reserves the right to terminate any user for any reason, at its sole discretion. We will notify You if We cancel your membership, unless in our judgment giving notice would cause a risk of further violation or damages. However, We will notify You that Your account will be canceled if the law requires such notification. When Your membership is canceled, You may no longer have access to data, messages, files and other material You keep on the Site. The material may be deleted along with all Your previous posts and bids. The provisions entitled "Errors and Disclaimer of Warranties," "Indemnity," "Limitation of Liability," "Audit Provisions and Maintaining Records," "Reservation of Rights," and "General Provisions" will survive cancellation of Your registration. If RapidLance terminates this Use Agreement based upon Your breach of any portion of the Use Agreement, RapidLance reserves the right to refuse to provide registration and/or membership to You in the future.

Audit Provisions and Maintaining Records
For a period of two (2) years after accepting each project, You will keep and maintain complete and accurate information and records related to each project and all new or follow-up projects started for that project's buyer, including the project description, the bid and payment terms, and information on all new or follow-up projects performed for that buyer, necessary and sufficient to calculate the applicable transaction fees due to RapidLance. In the event of a dispute regarding the amount of transaction fees due to RapidLance, including a good-faith belief by RapidLance that the transaction fees paid have been underreported or are inaccurate, upon 30 days written notice and request, RapidLance shall have the right to audit your records to determine whether the full transaction fees due RapidLance have been paid by You. You will provide copies of all records or other documentation relevant to the calculation of such amounts. You will promptly pay to RapidLance the amount of underpayment, if any, disclosed by the audit or otherwise, along with any monthly finance charges applicable to the amount of the underpayment, calculated at the rate of one and one-half percent (1.5%) per month (or the highest rate permitted by law, if less). RapidLance will pay all costs of such examination and audit unless such audit discovers a discrepancy of five percent (5%) or more between the amount of transaction fees paid to RapidLance for the time period in question and the amount of transaction fees due to RapidLance by You hereunder during such time period, in which case You are responsible for paying the reasonable costs of the audit.

Protection of Copyrights and Trademarks
The Site contains trademarks and other material furnished by RapidLance, its licensors, and other users. You should assume that everything You see or read in publicly viewable areas of the Site that was not furnished or received by You (such as images, photographs, illustrations, text and other materials) ("Site Content") is copyrighted unless otherwise noted. You may not sell, reproduce, distribute, modify, display, publicly perform, prepare derivative works based on, repost or otherwise use any of the Site Content in any way for any public or commercial purpose without prior written consent of RapidLance or the rights holder. You may not use the Site Content on any other web site or in a networked computer environment for any purpose except your own personal viewing. In order to protect RapidLance's and its Licensor's trade secrets, You agree that You will not 'reverse engineer' any Site Content consisting of downloadable software, unless specifically authorized by the trade secret owner or otherwise permitted by law. If You violate any of these terms, Your permission to use the Site Content will automatically terminate; You must immediately destroy any copies You have made of the Site Content; and We may revoke Your authorization to use the Site.

Reproduction
This Site or any portion of this Site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by RapidLance. RapidLance and its affiliates reserve the right to refuse service, terminate accounts, and/or cancel service requests or memberships in its discretion, including, without limitation, if RapidLance believes that a User's conduct violates applicable law or is harmful to the interests of RapidLance and its affiliates.

Intellectual Property Policy
RapidLance respects the intellectual property of others and expects our account holders to do the same. At our discretion and in appropriate circumstances, RapidLance may terminate the accounts of users who infringe upon the intellectual property rights of others.

Pursuant to 17 United States Code 512(c)(2) (Digital Millennium Copyright Act of 1998), RapidLance's designated agent for notice of alleged copyright infringement appearing on our Site is:

Customer Service
RapidLance Inc.
34 Herons Watch Way #5311
Santa Rosa Beach, FL 32459

Email address: mailto:service@Rapidlance.com

Customer Service
RapidLance Inc.
34 Herons Watch Way #5311
Santa Rosa Beach, FL 32459

Attn: Billing and Payment Customer Service

Notification of Changes
We may update this Privacy Agreement from time to time as our services change and expand. If We update this Privacy Agreement, we will post the updated Agreement on this page and We will post notice that this Privacy Agreement has changed in the My RapidLance area of the Site and in this Agreement. Unless otherwise provided below, the revised terms will take effect when they are posted. Once any changes that We make to this Privacy Agreement become effective, your continued use of the Site after such time will signify your acceptance of the new terms. If We are going to use your Personally Identifiable Information, as defined below, in a manner different from that stated at the time of collection, We will notify You via email. You will have a choice as to whether or not We use your information in this different manner. In addition, if We make any material changes in our privacy practices that do not affect user information already stored in our database, We will post a prominent notice on our web site notifying users of the change. In some cases when We post the notice We also will email users who have opted to receive communications from us, notifying them of the changes in our privacy practices.

This Site contains links to other sites
RapidLance is not responsible for the privacy practices or the content of any other Web sites to which the Site links or to which link to the Site. By clicking on a link, logo or other item, please note that You may no longer be on the RapidLance site. To check what Internet location you are on, note the URL at the top and/or bottom of your browser. We encourage You to read the posted privacy statement of that web site whenever interacting with any web site.

The Work Space
This area of the Site is for the benefit of Users. The private and shared Work Space areas of the Site help to facilitate communication and the exchange and sharing of information between buyers and service providers once a bid has been accepted. The information contained in private Work Spaces shared between buyers and service providers is not used for any purposes other than to facilitate communication and the exchange of information between the parties involved. RapidLance reserves the right to monitor communications in the Work Space if We, in good faith, believe that a User is violating our Use Agreement; international, federal or state laws; and/or our stated policies.

Information We Gather

Registration
If You register to buy or sell services using RapidLance, We collect and store information that specifically identifies You or your account ("Personally Identifiable Information"). At this time, the most information You would be required to submit is your first name, last name, User ID, password, preferred currency, street address, city, state, zip/postal code, country, phone number, email address and valid financial account information. Other information requested on our registration page, including the ability to receive promotional offers from RapidLance, is optional. We may, in the future, include other optional requests for information from You, to help us to tailor the Site for You and deliver personalized information to You. We may supplement our information with additional information purchased from third parties for marketing purposes. To post projects in both Select and Basic, we require a valid credit card number and name as it appears on the credit card. A refundable $25 deposit is collected in the Select Marketplace (refunded when you award the project), and no charges are made to the card if the project is posted in Basic.

Credit card information is transmitted via SSL encryption for your protection.

Affiliates
If You sign up under one of the RapidLance affiliate or referral programs, You will be required to provide: a User ID, a password, email address, city, state, country and zip/postal code. The referral program requests the User ID of a referrer and your phone number as optional information. The affiliate program will also require a contact name, phone number, street address, phone number, preferred currency, tax classification and, for US Affiliates only, your Social Security Number for tax purposes. It further requests the URL of your web site, the number of registered Users on your site, and a brief general description of your site. We will use this information for our own internal purposes, including evaluating and developing new features that better meet the needs of our affiliates. We will use the email address that You provide to Us to contact You regarding the status of your affiliate or referral program account and We will use the address that You provide to Us to send You any payments owed to You under the terms of the affiliate or referral programs.

Online Surveys and Contests
Occasionally RapidLance conducts an online user survey to collect information about our Users' preferences. These surveys are optional and if You choose to respond, your responses will be kept anonymous. Similarly, We may offer contests to qualifying Users in which We ask for contact and demographic information such as name, email address and mailing address. None of this information is shared with third parties, except in summary form, if at all. The demographic information that RapidLance collects in the registration process and through online surveys is used to help us improve our services to meet the needs and preferences of our Users. This may include targeting advertising to You about our services. Information we gather through a contest may also be disclosed to third parties as necessary for prize fulfillment and other aspects of any contest or similar offering.

The RapidLance Payment System
RapidLance offers a payment system that allows buyers and Select Providers to pay with a credit card, wire transfer, ACH or debit card or check (the "Payment System"). If You make use of this service, RapidLance will collect your credit card number and/or other entered financial institution information and will use that information to bill your Select Provider membership fee and/or to perform the billing operation on behalf of the service provider, including but not limited to the use and disclosure of such credit card number and information to third parties as necessary to complete such billing operation. Verification of credit information, however, is accomplished solely by the User through the PIN authentication process.

Automatically Gathered Information
RapidLance automatically collects your browser type and browser software version to tailor the presentation of the services to your platform and to maintain a record of your activity on the Site. RapidLance uses cookies to enable Users to specify unique preferences and to track user trends and patterns. Users always have the option of disabling cookies via their browser preferences. If You disable cookies on your browser, please note that some parts of our Site may not function as effectively or may be considerably slower. As an automatic process, our web server software records a log file of IP addresses that access the Site. We also collect IP address information but do not ordinarily link IP addresses to Users' Personally Identifiable Information. However, We can and will use IP addresses to identify a User when We, in our sole discretion, determine that it is necessary to enforce compliance with our Terms and Conditions of Use or to protect our service, Site, customers or others.

Email to Friends Feature and Referral Program
RapidLance lets You easily send project postings to friends via email. RapidLance also offers the ability to send friends emails about providing or purchasing services through RapidLance. If You choose to use either feature, be assured that RapidLance only uses your friends' email addresses on a one-time basis to send the requested posting and We use your email address to copy You on the message or to send on your behalf.

Your Public Profile
As part of registration, You may set up a Personal Profile describing your experience and qualifications. In order to place bids, you must create a Profile, and in order to create a Profile, you will be required to provide some information about your company or business. If You decide to offer a service, potential buyers will look to your Personal Profile to help them decide whether to make a bid on your service. As a result, we suggest that You create a Personal Profile. Also, in order to place bids for projects, you must have a profile for that category or subcategory. However, You agree not to include any personal contact information in your Personal Profile and violations of this may result in penalties as defined in the Terms and Conditions of Use.

How We Use Information

Registration Information
We use Personally Identifiable Information for our own internal purposes including contacting You via email to inform You about updates to our services and providing You with information relating to e-commerce transactions that You conduct on the Site. We reserve the right to disclose your information as required by law. We do not rent or sell our Users Personally Identifiable Information to third parties. We do, however, provide You with the opportunity to receive newsletters via email. If You decide to opt-in to receive newsletters, You may opt out of receiving these newsletters at any time by sending a message to unsubscribe@Rapidlance.com.

Advertising
We may send You email communications including information that We may think may be of interest to You. You may opt out of receiving these email communications either when You register to become a Member, via the Preferences section of your My RapidLance area, or by sending a message to unsubscribe@Rapidlance.com. We do not send any of your Personally Identifiable Information to our advertisers. You may see a cookie from a third-party banner server, and this cookie comes from the third-party banner server, not RapidLance. Again, we do not pass along any Personally Identifiable Information to this party.

Co-Branded Services
RapidLance enters into co-branding relationships with third-party web sites and companies to provide products and services to our Users. RapidLance may share your Personally Identifiable Information, including User ID and password, with certain co-branded third-party service or product providers as required to provide a specific product or service that You request from a co-branded page or co-branded site. However, these third-party partners may not use this Personally Identifiable Information for any reason other than to provide the service or product that the user has explicitly signed up for.

If You join RapidLance through a co-branded site (e.g. on a co-branded registration page), it is RapidLance's general policy not to share anything other than summarized or aggregated data with the partner; however, any Personally Identifiable Information You provide may also be received by the co-branded site and could be stored and used by the co-branded service or product provider according to their privacy policy. Please take the time to review these third-party privacy policies.

Third Party Intermediaries
We use an outside credit card processing company to bill users for goods and services. These companies do not retain, share, store, or use personally identifiable information for any secondary purposes.

Service Providers and Buyers
Projects on RapidLance are completed by third-party service providers. We share the email addresses of users service providers and buyers once a project is awarded on our site to enable work on the project to be completed. In addition, users involved in a transaction may request full contact information of the other party, including name, company name, phone number and mailing address. If you request the contact information of another user, your contact information will also be released to that party. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services or pursuing legal action.

Legal Requests
RapidLance cooperates with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud, theft, harassment and other rights. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.Additionally, RapidLance reserves the right (and you authorize RapidLance) to communicate any information about you (including, but not limited to your policy violations, transactions and contact information) to other users and law enforcement as we in our sole discretion determine necessary or appropriate to maintain a level of trust and safety in our community and to enforce our Terms and Conditions of Use, Privacy Policy and any posted policies or rules applicable to services you use through our site.

Comments Submitted by Users
RapidLance constantly seeks to improve the quality of the services We provide and the User experience on the Site. We value your input and encourage You to help us expand and make improvements to the Site by providing Us with any thoughts or comments You might have regarding our services or the operation of the Site. You can submit any comments You have to Us by clicking on the link entitled "Send us your comments" at the bottom of most of the pages on the Site, or by sending an email to customer service. The "Send us your comments" page asks for your email address or User Id and the country in which You are located. This information is optional. If You provide this information, we will only use it to acknowledge or respond to your comments. Submitting comments via an email will not cause you to receive any secondary or promotional material, unless specifically requested by You. In certain circumstances, we may ask for your permission to post your comments in marketing or promotional materials.

Security
We will use commercially reasonable methods to keep Personally Identifiable Information securely in our files and systems. Our Payment System is operated using secure Internet connections, using SSL (Secure Sockets Layer) encryption, to help protect your financial data. Please note that with current technology, we cannot guarantee the security of your data as it travels over the Internet.

Terminating Your Membership
We save your Personally Identifiable Information until your membership with us is terminated. To terminate your Buyer or Limited User membership, contact customer service. To terminate your Select or Basic Membership, contact RapidLance Customer Service at 850-502-9171 and speak directly to a representative. If You terminate your membership, your Personally Identifiable Information cannot be recovered. You may continue to receive email communications for a short period of time until we have updated all of our databases. After termination of your membership, your Personally Identifiable Information may remain on our archived database and records for a reasonable time as residual information. We will not use this residual information. Notwithstanding the above, We will maintain information on Users who have been removed for violating our Membership Agreement.

Correcting/Updating Your Information and Opting Out
This Site gives the following options for changing and modifying information previously provided.

1. You may update your registration information using the Preferences page, under My RapidLance, in the RapidLance navigation bar after You register.
2. You may update your credit card information using the Account page, under the My RapidLance section of the Site.
3. This Site provides users the opportunity to opt out of receiving promotional email communications from us, RapidLance newsletters and other site information using Preferences, Email Notifications under the My RapidLance section of the site, or by contacting unsubscribe@Rapidlance.com.
4. For other requests, please contactcustomer service.

Customer Service
RapidLance Inc.
34 Herons Watch Way #5311
Santa Rosa Beach, FL 32459

• Leaving fake feedback for yourself or another user: Using a secondary RapidLance user name or other RapidLance members to artificially raise the level of your own feedback or create negative feedback for another user.
• Feedback threats: Demanding any action of another RapidLance user that he or she is not required to do, at the threat of leaving negative feedback. ("Pay me an extra $200.00 or I will..." or "Provide an additional logo design or I will...[even though not covered in the original project description]").
• Feedback solicitation: Offering to sell or buy services in exchange for good feedback, trade feedback undeservedly, or buy feedback.

• RapidLance is provided with a ruling or settlement agreement from an RapidLance-approved certified dispute resolution service.
• Where feedback or information posted seeks to elicit or solicit any user's contact information, such as other users' email addresses, for any non-RapidLance related commercial or business purposes or to transmit any unsolicited advertising, "junk mail", "spam" or "chain letters";
• Where feedback or information posted contains language that is profane, vulgar or contains adult material. Insulting or inflammatory language such as "cheater, scam artist, liar, thief" is strongly discouraged but will not be removed.
• Where feedback or information posted is shown to have been left by a minor or by or for a user who has conducted any fraudulent transaction;
• Where feedback or information posted is not directly related to transactions conducted through RapidLance;
• Where feedback or information posted makes any reference to actions taken or purported to be taken by RapidLance or any law enforcement organization
• RapidLance is provided with a valid court order finding that the disputed feedback is slanderous, libelous, defamatory or otherwise illegal, or with a settlement agreement resolving such a lawsuit submitted by both attorneys and signed by both parties.
• The user who left feedback provided RapidLance with false contact information during the transaction period (as verified by RapidLance), and cannot be contacted by RapidLance.
• The user who left feedback is participating in an RapidLance transaction with the intent of leaving feedback as part of a campaign to harass RapidLance member(s) (as verified by RapidLance)
• Negative feedback was intended for another user only when the user responsible for the mistaken feedback contacts RapidLance and has placed the same feedback for the appropriate user. This does not apply to a feedback that was mistakenly marked negative instead of positive or vice versa.

• Content that violates this or any other policies stated on the site
• Software that that can transmit information about files and/or data that a computer user downloads from the Internet or any other activity on the computer. This type of software is commonly referred to as "Spyware." Software may contain spyware if it provides users with clear and conspicuous notice that the software contains spyware. The notice must describe the information that the spyware will collect and indicate to whom it will be transmitted. It is most important that software users must first give their affirmative consent before the spyware is enabled.
• Adult or sexually explicit material or images
• Contact information - email address, phone number, ICQ, your URL or a URL that points to your contact information - in any public areas of the site. Contact information may only be posted on a private message board shared between a buyer and seller for a specific project after the buyer has chosen the seller's bid and the seller has accepted the project. URLs of previous work are permitted in public areas of the site
• Unprofessional or disparaging comments about a seller, buyer or RapidLance
• Projects that contain prohibited content or violate the Project Policy
• Bids that contain prohibited content or violate the Bidding Policy
• Unprofessional, disparaging comments about a competitor, RapidLance or a buyer
• Suggestion/solicitation/offer to another user to contact you directly in order to buy or sell services outside of RapidLance.

1. Professionalism and courtesy in not making disparaging comments about another user, the project or RapidLance
2. Keep messages relevant to the project - messages on Project Clarification Boards should only be questions or requests for more information about project.
3. Do not advertise, promote or offer services on Project Clarification Boards - place a bid for the project instead
4. No posting of contact information or requests that buyer contact you directly on the Project Clarification Board. Once a service provider's bid is chosen and the service provider accepts the project, the buyer and service provider may exchange contact information via their Private Message Board.

• Place accurate bids that reflect the scope of the project and the amount of time/effort you plan to commit in order to provide high client satisfaction.
• Place a new bid reflecting any changes to price, delivery date or approach.
• Do not place unreasonably low bids, 'jokes' or tests. If you do not have sufficient information about the project, post a message on the public board requesting more information, indicate your assumptions regarding the project scope in your bid and indicate that you will update the bid once you receive more information or do not bid on the project.
• Bids that are made with the intent to commit fraud will result in immediate termination from the marketplace.
• Make reasonable effort to place customized bids for each project and avoid placing boilerplate or cookiecutter bids.
• Do not offer your services in exchange for good feedback or for free.
• When a project is posted with sufficient detail and other service providers are bidding on the total project amount, do not submit bids based on per unit measurements.
• Do not contact the buyer directly outside of RapidLance - use the private message board for communication.
• Respond quickly to private messages from the buyer.
• Respond within 3 business days to inquiries sent from RapidLance Investigations Team

• Fairness in the marketplace
• Adherence to guidelines, policies and terms and conditions
• An environment where professionals can get work done quickly and efficiently
• Buyers find qualified service providers efficiently and have a positive experience completing their projects.
• Project descriptions that accurately reflect the buyer's needs
• Bids that accurately reflect the service provider's cost of completing a project
• Fair treatment of a user by his/her peers
• Lack of illegal activity, fraud, etc.